Health & safety protocols

The Matetsi Victoria Falls team stands together with those globally affected by the COVID-19 pandemic. The safety and well-being of our guests and our team remains, as always, paramount, and we therefore closely monitor the World Health Organisation’s updates, follow its guidelines, and have laid out and follow strict COVID-19 protocols. Furthermore, we have put in place very flexible booking terms so that you can book and travel with confidence.

Travel Guidelines

The Zimbabwean Government continues to act in the best interest of its citizens, having acted swiftly to contain the spread of the virus in our country and for this we are very grateful. Zimbabwe opened for international flights on 01 October 2020 with travel guidelines in place, and the Matetsi Victoria Falls team is delighted to welcome global travellers along with Zimbabwean based guests, who we have been welcoming since mid-2020. We have included some general traveller feedback of airport experiences along with the downloadable Travel Guidelines. International arrivals into Zimbabwe will be requested to complete Traveller Surveys, which consist of a 1-page document and a 2-page document, downloadable here as a single PDF. We recommend downloading this and printing these ahead of travel.


Online Reservations

For direct online bookings and live availability.

Traveller Enquiry

Your stay tailor-made by our reservations team.

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